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Return policy

If you are not completely satisfied with your urchase, for any reason, we will offer you a full refund within 30 days of purchase.

When you receive your order you will find a packing slip included in your box. If you need to exchange an item (different size, color, etc.) simply re-order the correct item right away so we can have it on the way to you. Then fill out the form on the reverse side of your packing slip and return it. We will process your return within 72 hours of receipt and credit your credit card.

Be sure to tell us the reason for your return or exchange - your input will help us to know if we need to improve on a product or offer better descriptive or sizing information.

Unused items returned in their original packaging (in the same condition you would like it shipped to you) within 30 days will be refunded for the full purchase price less shipping and handling charges. We will not accept opened packages back.

Notes:
• Item(s) are returned must be in brand new and resalable condition with original packaging including cartons, parts and instructions manual etc.
• Buyers are responsible for cost of return postage; we will cover all expense of sending replacement. For protection, we strongly recommend that buyers insure return shipment against loss or damages, and that use a shipper that can provide proof of delivery.
• Any return must enquire us first, to send back without RMA # (given by our customer service) will not be accepted.
• Our refund policy is only to refund the purchase price (not including shipping and handling or insurance charges).
• We do not have responsibility to response on item lost during returning.
• Any exchange or refund must be processed after we received your returned items.
• Items that exceeds the warranty period does not included in the Return/Replace/Refund Policy.

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